The Payments with Declines pane displays a list of payments with transactions that were declined within the past 7 days. By default, payments are sorted by the Days to Process column, with the closest end date at the top.
The information in the following table is displayed for each payment with declines. Click the arrow in the Details column to view the details of a specific payment.
Column | Description |
---|---|
Customer Name / Billing Zip Code |
The name of the customer who made the payment and the billing zip code associated with the single-use account. |
Account Information |
The single-use account number, security code (CVV), and expiration date. An indicator is also shown if the account allows only a single authorization. |
Payment Amount |
The total amount authorized for the payment (in US dollars). |
Payment ID |
A unique identifier assigned to the payment. |
Status |
The current status of the payment. On this pane, all payments listed will have a status of Open with Declines. |
Days to Process |
The number of days remaining to process the payment. A warning indicator identifies any accounts that will reach their end date within the next 7 days. |
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