The Missed Payments pane displays a list of payments missed within the past 30 days. Missed payments are payments that were not fully settled before their end date. By default, payments are sorted by the Days to Process column, with the longest outstanding missed payment at the top (for missed payments, the number shown in this column is always 0).
The information in the following table is displayed for each missed payment. Click the arrow in the Details column to view the details of a specific payment.
Column | Description |
---|---|
Customer Name / Billing Zip Code |
The name of the customer who made the payment and the billing zip code associated with the single-use account. |
Account Information |
The single-use account number, security code (CVV), and expiration date. An indicator is also shown if the account allows only a single authorization. |
Payment Amount |
The total amount authorized for the payment (in US dollars). |
Payment ID |
A unique identifier assigned to the payment. |
Status |
The current status of the payment. On this pane, all payments listed will have a status of Missed with the end date noted. |
Days to Process |
The number of days remaining to process the payment. A warning indicator identifies any accounts that will reach their end date within the next 7 days. |
Help Topics