 |
 |
 |
 |
Single-Use Accounts Connection Login Help
|
|
|
|
Single-Use Accounts Connection Login Help
Welcome to the Single-Use Accounts (SUA) Connection Log In help.
This help system provides detailed information about the steps required to log in to your account. The links below include instructions for logging in under various circumstances.
In addition, you can click the Help with this Page link on any screen for specific information that's relevant to what you're doing.
This topic explains the following:
The Log In screen displays each time you access the site. From here, you can log in to SUA Connection and review the available resources.
By default, you are required to change your password every 90 days. The system prompts you to change your password when it expires and you cannot log in until the password is changed.
For security purposes, you must log in at least once every 185 days to maintain your status as an active user. If your user status becomes inactive, contact your supplier administrator for assistance.
The first time you log in, you will enter the User ID and password that were sent to you by email or provided by your supplier administrator.
Once you enter these login credentials, you are directed through a quick process to create a new password, answer security questions, and register your computer. For instructions on how to log in for the first time, see First Time User Help.
If you log in from an unregistered computer, you will be directed to the Register Computer - Get Access Code screen, where you can register your computer. For security purposes, your User ID must be registered to each computer you use, or you must enter an access code each time you log in. This helps prevent access by unauthorized users.
If you cannot remember your password, you can request a temporary password. Click the Forgot Your Password? link to access the Forgot Your Password - Verify Identity screen and begin the password reset process.