Downloading a Remittance Report

The All Reports list at the bottom of the Exports page shows the complete list of reports you have generated for your organization. Reports are sorted chronologically by request date.

To download an available report:

  1. Click the .xlsx icon in the Download column.

  2. When prompted, click Open to view the report or click Save to save the file to a specified location.

Remittance Report Columns
Column Description

Remittance Date Range

The date range for which the report was run.

Payment Count

The total number of payments included in the report.

Type

The type of report. Currently, only remittance reports are available.

Date Requested

The date and time when the report was requested.

Status

The status of the report. There are three report statuses:

  • Available — The file is available for download. If the file has previously been downloaded, the most recent download date is shown.

  • Processing — The file is currently being processed.

  • Failed — The file failed to process. You can try running the report again, or you can call
    1-877-263-5184 for assistance.

Download

An icon that indicates when a file is available for download.

Help Topics

Requesting a Remittance Report